Course Detail

APhA's Delivering Medication Therapy Management Services (April 2, 2017): University of Maryland School of Pharmacy Preceptors

Credit Hours: 21.0  |   Fee: $345.00

** Sorry, this course is closed and is no longer accessible. **

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Hosted by: University of Maryland School of Pharmacy, Maryland Pharmacists Association and Maryland Chapter - American Society of Consultant Pharmacists Partnership


Location: University of Maryland School of Pharmacy, 20 North Pine Street, Baltimore, Maryland 21201

Date: Sunday, April 2, 2017

Registration: Open

Time: 8:00 a.m. - 5:00 p.m.

$345.00 for University of Maryland School of Pharmacy Preceptor
$360.00 for Licensed Pharmacists
$140.00 for University of Maryland School of Pharmacy Students

APhA's Delivering Medication Therapy Management Services

certificate training program (3rd Edition) presents a systematic approach for developing, implementing, delivering, and sustaining MTM services. It includes an overview of the marketplace for delivering MTM services, guidance for implementing MTM services in pharmacy practice, a review of the essential skills and knowledge needed for performing MTM successfully, and an organized process for identifying medication-related problems. The purpose of this certificate training program is to prepare pharmacists to improve medication use through the delivery of MTM services in a variety of practice settings.

The goals of this program are to:

  • Advance public health and patient care through improved medication use.
  • Provide training to enhance pharmacists ability to effectively provide MTM services.
  • Motivate increased numbers of pharmacists to establish MTM services.
  • Communicate benchmark practices for providing MTM services.

APhA's Delivering Medication Therapy Management Services

certificate training program has three components: online interactive self-study with assessment; the live seminar with online evaluation; and post-seminar case exercise. A Certificate of Achievement will be awarded to participants who successfully complete all program components, including an evaluation.

Key Learning Objectives of the live training Seminar
At the completion of this activity, the participant will be able to:

  • Conduct a thorough medication therapy review (MTR)
  • When interviewing a patient, employ effective communication skills to overcome communication barriers
  • Complete a personal medication record (PMR)
  • Develop a medication-related action plan (MAP)
  • Document medication therapy management (MTM) services in a manner that allows for evaluating patient progress, billing, and tracking clinical and financial outcomes
  • Create a plan for patient follow-up
  • Assess patient-specific data and issues, and interpret these findings to identify medication-related problems
  • Develop a patient problem list and a list of the patient’s medication-related problems
  • Establish goals of therapy for each medical condition and medication-related problem identified
  • Make recommendations for resolving situations in which a patient’s medications are potentially inappropriate
  • Discuss the elements of an effective medication therapy recommendation to another health care practitioner
  • Describe the medication use concerns and adverse drug events that are more common in elderly patients
  • Account for pharmacokinetic and pharmacodynamic changes when reviewing an elderly person’s medication regimen
  • List important considerations when determining the operations of an MTM service
  • Identify potential payers for MTM services
  • Explain how to bill for MTM services using CPT codes
  • Describe strategies for marketing MTM services
  • Describe emerging opportunities for delivering MTM services

For a complete list of learning objectives and all APhA accreditation information and policies, please visit APhA's website,

Seminar Agenda:

  • Check-in and Continental Breakfast
  • Welcome, Introductions and Acknowledgements
  • The MTM Care Process
  • Break
  • Patient Communication During MTM Encounters
  • Cultural Sensitivity
  • Managing Special Needs of Elderly Patients
  • Lunch and Networking
  • Case Studies
  • Break
  • MTM Implementation: Financial and Operational Issues
  • Next Steps and Take Home Points
  • Post-Seminar Assignment and Final Instructions


Nicole Brandt, PharmD, MBA, BCPP, CGP, FASCP
Executive Director, The Peter Lamy Center for Drug Therapy and Aging
Professor, Pharmacy Practice and Science
University of Maryland School of Pharmacy

Continuing Pharmacy Education (CPE) Information and Activity Completion Requirements

Initial Release: 11/01/2014; expiration date: 11/01/2017
Activity Type: Practice-based
Target Audience: Pharmacists in all practice settings

  • Successful completion of the self-study component involves passing the self-study assessment with a grade of 70% or higher and will result in 10 contact hours of CPE credit (1.0 CEUs). ACPE UAN: 0202-9999-14-158-H04-P
  • Successful completion of the live seminar component involves attending the full live seminar and completing the online evaluation. Successful completion of this component will result in 8 contact hours of CPE credit (0.8 CEU). ACPE UAN: 0202-9999-14-159-L04-P
  • Successful completion of the post seminar case exercise component involves completing 3 post cases and submitting an online attestation statement of completion. Successful completion of this component will result in 3 contact hours of CPE credit (0.3 CEU). ACPE UAN: 0202-9999-14-160-H04-P

Once credit is claimed, Statements of Credit will be available online within 24 hours on participant's CPE Monitor profile at The Certificate of Achievement will be available online upon successful completion of the necessary activity requirements on the participant's "My Training" page on

ACPE Logo The American Pharmacists Association is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

Delivering Medication Therapy Management Services: A Certificate Training Program for Pharmacists was originally created in 2007 by the American Pharmacists Association and the American Society of Consultant Pharmacists. Copyright (C) 2014 by the American Pharmacists Association.

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Activity Requirements - Course material and exams will be accessed online - In order to participate in this activity, registrants must have access to a computer with minimum system requirements:
  • Hardware Requirements: 128 MB of RAM; 16-bit video card capable of 1024x768 screen resolution or better; speakers or headphones, if accessing content with audio
  • Internet Browsers: IE 8 or greater, Internet Edge 12 and greater, Firefox 4 and greater, Google Chrome, or Safari 5 and greater
  • Operating Systems: Windows XP; Windows 7 and 8; Windows Vista; Mac OSX; iOS devices (tablets and phones), please note, iPads do not currently allow Adobe Support to be downloaded onto the device; Android devices (tablets and phones); or Windows 10
For full technology requirements, please visit:


Cancellation with at least fifteen business days notice prior to the live seminar date will receive a refund minus a $50.00 processing fee if the enrollment code for the self-study has not been redeemed. Participants who redeem the enrollment code will be charged a fee of $225.00 regardless whether or not they complete any portion of the self-study. Refunds are not available if cancellation is made less than fifteen business days of the live seminar date, participants will be charged a fee of $175.00. Participants must arrive by 8:00am; those who arrive after the start of the training will not be able to participate in the training.

Please be advised that the University of Maryland School of Pharmacy reserves the right to cancel a program at any time.

Have questions about APhA's "Delivering Medication Therapy Management Services"? Contact University of Maryland School of Pharmacy, Office of Continuing Education, email:, phone: 410-706-3381.